by diana | Feb 2, 2012 | Blog, Jan '12 India Trip, Thoughts and Ideas
I met Grace, the MIT alum I had met in Hubli, at SELCO’s main office in JP Nagar. I always enjoy visiting SELCO. We talked with some people from the SELCO Foundation, which is the arm of SELCO that supports Ujire’s SELCO Labs. I asked a lot of questions about after...
by diana | Jan 31, 2012 | Blog, Field Notes, Jan '12 India Trip
We began our surveys with help from SELCO Lab employees and some students who are helping them out. The morning was spent going over the surveys. I could kind of see a slight clash of interests, as what we’re doing as a distributor of products is quite different from...
by diana | Jan 28, 2012 | Blog, Field Notes, Jan '12 India Trip, Thoughts and Ideas
Something we’ve learned out here in Pollachi is that warrantees are absolutely necessary. Every customer asks, “Does this come with a warranty?” or “Where can we fix this?” For Essmart, we need to think about having a service center for all of these technologies in...
by diana | Jan 28, 2012 | Blog, Field Notes, Jan '12 India Trip
This was an exciting day for Essmart. The inventory experiment begins (although on a very limited scale)! In the morning, we met with our students to demonstrate the different products. Afterward, they gathered more products from Prashanth’s car and went off, two by...
by diana | Jan 28, 2012 | Blog, Field Notes, Jan '12 India Trip
Prashanth had contacted one of the local university’s placement offices to secure four Master’s students for our surveying. We met them at 9 am, after Prashanth and I finished off our south Indian breakfasts. In Tamil, Prashanth explained Essmart and the purpose of...
by diana | Jan 28, 2012 | Blog, Field Notes, Jan '12 India Trip
My train arrived around 7:30 am. Prashanth picked me up around 8:30 am, and we headed straight from the train station to Pollachi. The total trip took about 13 hours. Ridiculous, I know, but we stopped for food along the way and got some printing done. Prashanth did...
